Support
FAQ - Frequently Asked Questions / Rules
What is this site?
It's a javascript-free darknet marketplace used to buy or sell a lot of goods. The site's main focuses on security, privacy and being user friendly. We want everyone to feel welcome and supported, no matter vendor or buyer, paid or free.
How does the refferal system works?
If you reffer an user and he proceeds to buy an item, you will receive 10% of marketplace's fee of the transaction amount.
Is the transaction safe?
We offer normal and multisignature escrows to secure the transactions on our market.
What is the minimal deposit and withdrawal amount from the site's wallet?
You need to deposit at least 5.0E-5 BTC otherwise your coins will be lost. Withdraws are available from 0.0005 BTC.
How many transaction confirmations do you need for credit my deposit?
We need 2 confirmations for credit your deposit to account wallet. Multisig escrow wallet deposits will be credited after 6 confirmations from network.
How do i receive physical items?
Just like you would ordering from even a clearnet online shop. Available shipping options and details will be listed on the auction's info.
How do I receive digital items?
Digital products are automatically sent to your account once the transaction is finished.
How much does the vendor status cost?
Vendor status price is 150 USD.
How can i enable FE and FE 50% payments in my listing?
If you are vendor and you want to use Finalize Early and Finalize Early Half payments in your listings you need to contact support and ask for FE permission.
When can i use credit cards autoshop?
Credit cards autoshop use finalize early payments but you do not need to be FE allowed in that case.
What is the Auto Finalize time period?
Each purchase has a standard 7-day limit. For physical products it is 7 days + maximum shipping time. Additional time for physical products is added to the limit after marking the purchase as sent.
Do I always need to pay for the vendor status?
No. If you are a verified vendor on another marketplace then we'll verify it and you'll get the status for free. You can file a free-vendor status application form on your profile settings. If there are any other reasons we should give you a free vendor status, try to convince us and we'll decide.
Does the marketplace support MultiSignature escrow?
Yes.
What is MultiSignature escrow?
It's a system that prevents anyone from withdrawing the funds before the transaction is finished. The money isn't available to the seller, the buyer, not even for the administrators of the marketplace or anyone else.
Does the marketplace support PGP & 2FA?
Yes, you can add PGP key to your profile and then activate 2FA login.
What are the transaction fees on the marketplace?
Standard escrows - 5%, MultiSig escrows - 4%. Cryptocurrency withdrawals fee is 1% plus network fee which will be charged from the chosen amount you want to withdraw
What does "dispute" mean?
If you feel scammed you can start a dispute. We confront the sides of the transaction on moderator's watch and determine who is in the wrong. The funds will be put on hold if the transaction is escrow-protected until the dispute is closed.
Is a dispute necessary?
No. It's always better to resolve the problems between the buyer and the vendor directly, no staff involved. If there's something wrong, just notify the seller. Then, if there's no action taken, file a dispute.
What are valid reasons for a dispute?
Not receiving a part of the product or the product at all, receiving a different product or receiving a damaged product.

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